Cancellation Policy

Cancellation Policy

At Malaotts Store, we understand that plans can change. That’s why we offer a flexible cancellation policy designed to accommodate your needs while ensuring that your order is processed efficiently.

How to Cancel an Order

If you need to cancel your order, please contact us as soon as possible. Cancellations can only be processed if your order has not yet been shipped.

Cancellation Requests

To request an order cancellation, please reach out to our customer service team with the following information:

  • Email: [email protected]
  • Details: Please include your order number and the reason for the cancellation in your message.

Cancellation Timeframe

  • If you cancel your order within 24 hours of placing it, we will cancel the order and issue a full refund.
  • If more than 24 hours have passed, we will do our best to accommodate your request, but please note that orders in the shipping process cannot be canceled.

Custom Orders

Please note that custom-made products are non-cancellable once production has started. Be sure to double-check all details before confirming your custom order.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days and returned to the original payment method used for the purchase.

Contact Us

For any questions regarding our cancellation policy, feel free to get in touch:

Thank you for choosing Malaotts Store. We appreciate your business and are always here to help with any concerns.